3 steps · 5 seconds

The basics

1

Wake & unlock

The other person's phone needs to be on (screen lit). It doesn't need to be unlocked on iPhone, but most Androids require the screen to be active.

2

Tap the back of the phone

Hold the card flat against the back of the phone for 2-3 seconds. The exact spot depends on the brand — see below.

3

Open the notification

A small banner appears at the top or bottom of the screen — tap it to open your live profile in their browser.

By phone

Find your NFC sweet spot

Every phone has an NFC antenna in a slightly different place. Tap that spot for the fastest, most reliable read.

Tap here

Apple

iPhone XS & newer

NFC antenna sits at the top of the back — near the camera bump.

  • Background reading is automatic — no app or setting required
  • Works on the Lock Screen (iOS 14+)
  • Hold steady for 1-2 seconds for the banner to appear
Tap here

Samsung

Galaxy S, Note, Z, A series

NFC antenna is around the center of the back.

  • Make sure NFC is on: Settings → Connections → NFC and contactless payments
  • Unlock the phone before tapping for best results
  • Older Samsungs may need a slightly upper position
Tap here

Google

Pixel (all generations)

NFC sits at the upper third of the back, just below the camera bar.

  • Enable NFC: Settings → Connected devices → Connection preferences → NFC
  • Pixel reads NFC tags automatically — no separate app needed
Tap here

OnePlus

All NFC-enabled OnePlus models

NFC antenna is in the middle of the back.

  • Enable NFC: Settings → Connections & sharing → NFC
  • Make sure the screen is on and unlocked
  • Budget OnePlus Nord models may not include NFC — check your model spec
Tap here

Xiaomi / Redmi / POCO

Mi, Redmi Note, POCO series

NFC is typically near the upper portion of the back, just below the camera.

  • Enable NFC: Settings → Connection & sharing → NFC (path varies by MIUI/HyperOS version)
  • Many budget Redmi models do NOT include NFC — verify your model
  • If unsure, search your exact model + "NFC" online
Tap here

Huawei / Honor

Mate, P, and Magic series

NFC antenna is at the top of the back, often labelled with a small "N" logo.

  • Enable NFC: Settings → Connectivity & sharing → NFC
  • The exact tap location is sometimes marked with a printed "N" — look for it

Android only

Make sure NFC is enabled

iPhone has NFC always on. On Android, it's a setting — and on a few models it's off by default.

Fastest path on any Android: swipe down from the top to open Quick Settings → look for the NFC tile → tap to enable. If the tile isn't there:

  1. Open Settings
  2. Use the search bar at the top and type "NFC"
  3. Tap the result and toggle NFC On

Some budget Android models — especially older Redmi, Realme, and entry-tier OnePlus Nord — don't include NFC hardware at all. If you can't find an NFC setting, search your exact model + "NFC" to confirm.

If it's not working

Quick troubleshooting

The phone shows no notification when I tap
Try these in order: (1) make sure the screen is on and unlocked, (2) on Android, check NFC is enabled in settings, (3) reposition the card — most phones have NFC in the upper third of the back, (4) remove thick cases (especially metallic or magnetic ones), (5) hold the card still for 2-3 seconds instead of a quick tap.
It works on iPhone but not on Android
Almost always an NFC-disabled issue. Open Settings → search "NFC" → toggle on. If there's no NFC setting at all, that Android model doesn't have NFC hardware (common on budget devices).
The card works on some phones but not on mine
NFC sensitivity varies between phone models. Try tapping different parts of the back to find the sweet spot. A thick case (especially with a metal kickstand or magnet) can also block NFC — try removing the case briefly to confirm.
I get a notification but no profile loads
Tap the notification banner — it opens your profile URL in the default browser. If nothing happens, check the phone has an active internet connection (Wi-Fi or mobile data).
Still not working after trying everything
If you're still within the 7-business-day inspection window after delivery, see our Return Policy for a free replacement (a short video of the tap is required). Otherwise, contact us and we'll help you sort it out.

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