Questions, answered

We currently ship within Canada only. Orders go out within 1-2 business days via tracked shipping. International shipping is on the roadmap — sign up to be notified when we open additional regions.

No. Anyone with a modern smartphone can tap your card and see your profile instantly — no app, no setup. iOS and Android both support NFC profile sharing natively.

Any NFC-capable smartphone — iPhone XS or later (running iOS 13+) and virtually all Android phones from the last 7+ years with NFC enabled in Settings.

Yes — your profile is fully digital. Update your headline, contact info, links, or layout any time and every tap immediately reflects the change. No reprints, no re-orders.

If it happens within the 7-business-day inspection window after delivery, see our Return Policy for a free replacement. After that, replacement cards are available at a discounted rate — email us with your order number.

Yes — order as many physical cards as you'd like. With PRO, each card can route to a different digital profile (great for teams, side projects, or multiple roles).

Basic includes your live profile, NFC sharing, Apple Wallet, and basic insights — everything you need to share. PRO adds multiple profiles, the AI profile assistant, Profile Shop (Stripe payments), advanced analytics, AI-drafted follow-ups, and Google Calendar + Gmail integration.

Yes — switch any time from your account settings. Annual saves you roughly two months versus monthly billing.

Yes — two ways. Basic is free forever with your live profile, NFC sharing, Apple Wallet, contact capture, real-time updates, and basic insights. And when you buy any card you get 6 months of PRO free — the full feature set (AI assistant, multiple profiles, Profile Shop, advanced analytics, Gmail + Calendar integration) at no charge for half a year. Cancel any time before the 6 months end and you won't be billed.

All major credit and debit cards, Apple Pay, Google Pay, and most regional methods supported by Stripe.

Yes. For teams of 10+ we offer custom branding, centralized analytics, and discounted card pricing. Contact us for a tailored quote.

Cancel from your account dashboard at any time — no need to contact support. Cancellation stops future billing immediately, and your access continues until the end of the current billing period.

No. Every PRO feature — Profile, Insights, Appointments, Shop, and CRM — is also sold on its own as a monthly (or yearly) subscription. Sign in to Anexus Connect, open Settings → Feature Store, and pick just the one you need. You can stack a few or upgrade to the full Bundle later and only pay the difference.

You have a 7-business-day inspection window from delivery to test your card and report any defect — a free replacement is shipped when the issue is confirmed. See our full Return Policy for what's covered, what's required, and how to submit a request.

Photos can't verify whether the NFC chip is responding. A short video of the tap on two different phones is the fastest, most objective way to confirm a defect — usually approved within 2 business days.

Metal cards are made from aircraft-grade stainless steel with embedded NFC chips and typically last well over a decade with normal everyday use. The Phone Tap Card uses the same NFC chip in a thin adhesive-backed format designed to live on the back of your phone or case. As with any card, avoid bending, soaking, or placing it directly against strong magnets.

Personalized cards (with engraving or custom printing) cannot be returned for buyer's remorse — but defects, transit damage, and incorrect production are always covered. See our Return Policy.

All data is encrypted at rest and in transit with AES-256. We never sell or share your contact data, and you can export or delete everything from your dashboard at any time. Full details in our Privacy Policy.

Anyone with the link, tap, or QR code. You control which sections are visible, can hide your profile temporarily, and can require contact-capture before showing socials or downloads.

Never. Visitor analytics are yours alone — we use them only to power your dashboard, never to monetize or share.

Yes — at any time, from your account settings. Deletion removes your profile, card associations, analytics history, and personal info. Some legal/billing records are retained for the period required by law.

Yes. We support data export, data deletion, and consent management for cookies and analytics. See our Privacy Policy for full details on your rights.